Field Application Engineer – Advanced Packaging Equipment (m/f/d)
Based in Hsinchu, Taiwan.
Tasks and responsibilities:
- Equipment Demonstration: Conduct in-depth equipment demonstrations tailored to the specific needs of potential clients.
- Technical Training: Train both internal teams and external customers on equipment functionalities and best practices.
- Customer Requirement Analysis: Analyse customer requirements for semiconductor packaging and recommend suitable equipment configurations.
- Technical support to Sales: Work closely with Sales team and distributors to convert technical requirements into business contracts.
- Trade Shows & Conferences: Represent the company at industry events, delivering technical presentations and networking to generate leads.
- Close cooperation with customers in case of functional problems and making remote diagnoses
- Diagnosis, parameterization and functional testing of defective machines
- Installation and repair of systems at customer sites
- Product Development Input: Contribute to R&D activities by providing customer feedback and industry requirements for new features and functionalities.
- Travel within Taiwan and potentially APAC region (up to approx. 30% of working time)
Requirements and Qualifications:
- Preferred Education: Bachelor’s or Master’s degree in Materials Science, electrical engineering, or related field.
- Industry Experience: Minimum 5-10 years of experience in the semiconductor advanced packaging capital equipment or Semiconductor Advanced Packaging manufacturing.
- Strong understanding of advanced semiconductor packaging technologies.
- Proven track record in a similar role involving both technical application support. Role in New Product Introduction is a plus
- Experience with wafer temporary bonding and debonding processes is a plus
- Analytical Skills: Strong analytical skills, with the ability to interpret complex data and reports.
- Excellent communication skills, both written and verbal.
- Languages: Traditional Mandarin as mother tongue, fluent in English.
What can you expect:
- An interesting job with a varied range of tasks in a dynamic high-tech company
- Flat hierarchies and short communication channels
- An international team made up of more than 20 different nationalities
- Individual further training programmes