Field Application Engineer – Advanced Packaging Equipment (m/f/d)

Based in Hsinchu, Taiwan.

Tasks and responsibilities:

  • Equipment Demonstration: Conduct in-depth equipment demonstrations tailored to the specific needs of potential clients.
  • Technical Training: Train both internal teams and external customers on equipment functionalities and best practices.
  • Customer Requirement Analysis: Analyse customer requirements for semiconductor packaging and recommend suitable equipment configurations.
  • Technical support to Sales: Work closely with Sales team and distributors to convert technical requirements into business contracts.
  • Trade Shows & Conferences: Represent the company at industry events, delivering technical presentations and networking to generate leads.
  • Close cooperation with customers in case of functional problems and making remote diagnoses
  • Diagnosis, parameterization and functional testing of defective machines
  • Installation and repair of systems at customer sites
  • Product Development Input: Contribute to R&D activities by providing customer feedback and industry requirements for new features and functionalities.
  • Travel within Taiwan and potentially APAC region (up to approx. 30% of working time)

Requirements and Qualifications:

  • Preferred Education: Bachelor’s or Master’s degree in Materials Science, electrical engineering, or related field.
  • Industry Experience: Minimum 5-10 years of experience in the semiconductor advanced packaging capital equipment or Semiconductor Advanced Packaging manufacturing.
  • Strong understanding of advanced semiconductor packaging technologies.
  • Proven track record in a similar role involving both technical application support. Role in New Product Introduction is a plus
  • Experience with wafer temporary bonding and debonding processes is a plus
  • Analytical Skills: Strong analytical skills, with the ability to interpret complex data and reports.
  • Excellent communication skills, both written and verbal.
  • Languages: Traditional Mandarin as mother tongue, fluent in English.

What can you expect:

  • An interesting job with a varied range of tasks in a dynamic high-tech company
  • Flat hierarchies and short communication channels
  • An international team made up of more than 20 different nationalities
  • Individual further training programmes